Step 1: 24 Hour Emergency Contact 

The first step in the restoration process is a simple phone call. A good practice for any property owner is to have a list of service providers to call in case of emergency. 

At SERVPRO of Providence our teams are available 24 hours a day, 7 days a week. When you pick up the phone to call our team, you have the confidence that there is someone waiting on the other side to respond. When it comes to water, taking immediate action can make a meaningful difference in the extent of your damage. 

As a property owner and manager you carry a weight to properly care for and plan for your property. Our SERVPRO team is here to help and be your partner to help undo the damage done. 

We Answer the Phone Ready to Help
Call Today - (401) 941-5500

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Providence has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment